English

This is a private water supply company – owned by the users – and we supply consumers living in Stenløse (part of the Municipality of Egedal). In this area the water supply is handled by Stenløse Vandværk whereas Novafos is handling the rainwater and the sewage supplier.

As a new consumer at the address we strongly recommend you to sign up for a PBS-agreement (automatic payment) so that you do not have to worry about your future bill payments being paid on time. 

We send the bill collection once a year in January/February to all our consumers.

It is also important to us to have a valid e-mail address for you at all time in order to be able to contact you if needed. We collect the reading from your watermeter about 4 times af year. The number we collect the 31st of december is used to calculate the amount of water you have consumed within the last year. We use your e-mail adress to get in contact with you if nesserary. If the electronic reading on your watermeter shows significantly different  number than expected - for example higher than usual, we would also try to get in touch with you by e-mail. 

You can also through our homepage sign up for our SMS-service in order for you to receive an SMS in case of emergency for example if the water supply is temporary down.  

As consumer you may wish to know more about our working methods. Members can participate in our annual general assembly in April. Here you can also run for board member.

If you wish to change next year’s estimated consumption you must contact our company in the period December to early February.